Knowledge Base & Expert System
Here’s how knowledge base and expert-system capabilities are used in a web Portal:
| Feature | What Pantegral Offers / Mentions | Notes & Gaps / What to Ask |
|---|---|---|
| Knowledge Management / Repository | Pantegral supports a “knowledge base” functionality: it permits creation, curation, sharing of documents, notes, issues, chat, etc., and stores them in a central repository. | Being able to search, tag, version, categorize is important — check how Pantegral supports structured metadata, taxonomy, and indexing. |
| Intranet / Extranet Use | Pantegral as an intranet (internal knowledge / collaboration) or extranet (shared knowledge with partners / clients). | For external users, permissions and access control across knowledge items matter. |
| Modular / Workflow Integration | Because Pantegral is a modular, workflow-driven portal, the knowledge base can tie into or be embedded into workflows (e.g. during steps, show relevant articles). | The more tightly the knowledge base is integrated with user workflows, the more useful (e.g. context-sensitive help). |
| Document Versioning & Revision Tracking | Pantegral supports “revisions” of records and documents: you can know who created, edited, reverted, deleted, etc. | Ensure full audit history and rollback are available for knowledge content. |
| Search / Discovery | In Pantgral’s “record keeping” and repository model is that users can find documents and resources when needed. | Search (full-text, faceted, typo tolerance, suggestions) Pantegral scales search. |
| Security & Access Control | Because Pantegral is primarily a client/portal system, it enforces role-based access, encryption, and controls over what documents each user can see. | In the knowledge base, you want per-article or per-category Access controls (e.g. internal-only vs client access). |
| Content Integration (Chat, Notes, Issues) | Pantegral allows you to curate and convert explicit knowledge (documents, notes, issues, chat messages) into parts of the knowledge base. | The ability to “promote” chat threads or issue resolutions into canonical knowledge articles is valuable. |
| Explanatory / Expert Logic | Pantegral is an “expert system + portal” combination, allowing you to map expert-client human interactions as modular components. | Pantegral offers formal inference, decision tree guidance, Large Language Models (such as ChatGPT) retrieval augmented generation (RAG), and rule based engines. |
So overall, Pantegral is a flexible portal + knowledge repository with tight integration into workflows with additional AI expert-system features. It gives you the scaffolding and plumbing, and can use “smart” logic via custom modules or integrations.