| Unified index across objects | Indexes records, documents, messages, tasks, and structured fields into one search layer. | People stop guessing where something lives and just find it. |
| Permission-aware results | Enforces role- and record-level permissions at query time, with full audit trails. | Protects sensitive data and supports compliance reviews. |
| Precision filters and facets | Filter by role, workflow step, program, date, file type, tags, and any custom field. Save filters as reusable views. | Cuts noise and turns recurring work into a two-click routine. |
| Keyword + semantic hybrid | Combines fast keyword matching with semantic cues for intent and synonyms. | Better first-page relevance, fewer reformulated searches. |
| Synonyms, abbreviations, acronyms | Normalizes common internal shorthand and industry terms. | Users search in their own language and still get complete results. |
| Typo tolerance and stemming | Catches misspellings, pluralization, and verb forms automatically. | Reduces dead ends and support tickets from “no matches.” |
| Recency and freshness ranking | Boosts recently updated or in-progress items when context suggests time sensitivity. | Surfaces the thing currently being worked on, not last year’s version. |
| Highlights and rich previews | Shows matched terms in context and quick previews for common file types. | Faster triage without opening five tabs. |
| Saved searches and subscriptions | Package a query as a shareable view; optionally auto-refresh and notify on changes. | Keeps boards, program leads, and auditors aligned without manual roundups. |
| Result actions | Open directly to the workflow step, start a checklist, or comment from the result. | Turns search into action, not another navigation layer. |
| Field boosting and tuning | Let admins weight certain fields or statuses higher in ranking. | Aligns relevance with how your organization actually makes decisions. |
| Zero-results guidance | Suggests alternate terms, sibling tags, and permission checks on empty states. | Converts dead ends into next steps and reduces frustration. |
| Multilingual support | Indexes and searches across multiple languages where enabled. | Works for distributed teams and member-facing portals. |
| De-duplication and version awareness | Groups near duplicates and prioritizes the active or approved version. | Avoids outdated or conflicting documents. |
| Performance at scale | Sharded index, incremental updates, and query caching for large datasets. | Stays fast as your membership and files grow. |
| Governance, audit, and retention | Immutable logs of queries and opens, retention controls, and export on request. | Satisfies policy, risk, and regulatory expectations. |
| Data residency and isolation options | Regional hosting and tenant isolation patterns. | Meets sovereignty and contractual requirements. |
| Admin analytics | Search usage dashboards, common queries, and content gaps. | Shows where knowledge is missing so teams can fix it. |
| Connectors and ingestion | Pulls data from native modules and approved external sources via API. | Keeps the index complete without manual uploading. |
| API and webhooks | Programmatic search, saved views, and event hooks for downstream systems. | Integrates search-driven workflows with the rest of your stack. |
