Take a tour of our collaborative process.

• Client Meeting and Discovery

  Every great product starts with empathy. We begin with a discovery meeting to learn your workflow, your priorities, and your vision.

  In this stage, we:

  • Learn about your organization and needs.
  • Seek to understand your users, goals, and success criteria.
  • Outline the project budget and proposal.

• Research and Process Mapping

  We take a collaborative approach to process mapping with a deep dive into the data and flow of your user interactions. We use this information to guide the design of customized portal components.

  In this stage, we:

  • Build a detailed information architecture and initial concepts.
  • Map your existing processes into a visual flowchart.
  • Codify your workflow on the Pantegral platform.
• Design and Ideate

  User experience is the first thing on our minds when creating a human-first product. We create simple wireframes and high-fidelity visual mockups that meet both user and organizational needs.

  In this stage, we:

  • Build portal styling requirements based on your brand.
  • Design wireframes and interactive high-fidelity mockups for testing.
  • Conduct multiple rounds of feedback and revision for refinement.
• Prototype Review and Refinement

  Rapid prototyping is a proactive way to test the user experience. It is a structured way to uncover areas that need design changes, improve the product experience, and meet your organizational goals.

  In this stage, we:

  • Develop a live prototype for testing with your team and users.
  • Conduct user testing, reviews, and portal refinement.
  • Perform data validation and quality assurance before launch.
• Delivery and Launch

  After testing and refinement, we launch the portal for real-world use.

  In this stage, we:

  • Perform setup, migration, and deployment
  • Integrate with your existing website
  • Conduct follow-up testing and monitor portal usage
• Support and Continual Improvement

  A portal isn’t finished when it launches. Our focus shifts to training you and your team on how to get the most out of your portal. We also provide maintenance and continual refinement so it grows with you.your vision.

  In this stage, we:

  • Train and support your team to use your portal effectively.
  • Maintain the portal to ensure security, reliability, and performance.
  • Provide retainer or billable services to enhance functionality and support growth.